We had to wait for more than an hour to get served with Icelavie's huge drinks!!!

My sister texted me last Saturday that she wanted to try Icelavie's drinks. I promised to take her there the next day.

We arrived their stall at Circuit Makati around 11:40am and saw that there was no one manning it. We called Icelavie to confirm if they will be opening, and they told us that they will open at 12nn. So, seeing that it's just a few minutes 'til 12nn, we decided to wait. And the waiting game started and felt like it won't end...

While waiting, we checked the posts about Icelavie and saw some comments saying that they also waited this long. I messaged Icelavie and told them that it is unacceptable for them to set an opening time and to not follow it! This is ridiculous! We've seen people drop by and leave after seeing that the booth was "closed". The other tenants' staff at the hub also mentioned that this was a normal practice by Icelavie. Frankly, if it weren't for my sister, I wouldn't wait this long.

Finally, at around 1:04pm, the girl barista arrived and took my sister's orders. Of course you have to give time for her to set up the stall before she started making orders. At 1:22pm, another staff arrived to help. THANK GOODNESS! We were able to leave with our drinks a little after 1:30pm. 

All their drinks are priced at P99 and placed in a huge cup, which is then handed to customers in a sort of cardboard bag. My sister ordered the mango apple and dark chocolate drink.  Upon handing us the drinks, the staff told us to shake the drinks prior to drinking (we're like... how? lol!) The mango apple was too sweet for my taste. One sip and I already felt the effect on my throat. The use of syrup in the drink tasted so obvious. The dark chocolate was better, although it's not really dark chocolate but more of milk chocolate. It also surprised me that the chocolate drink didn't taste too sweet, which is a plus to me.

Overall, my suggestion to people is to try to come to this place 2 hours+ after their opening time to ensure that the staff are ready to serve you. 

At the end of it all, we can say that a product's affordability should never be at the expense of an establishment's service.

My Scores:

Pricing - 4/5

Ambiance - 2/5

Service - 2/5

Taste - 3/5

Hungry for more,

Icelavie has 2 branches. This is located at Snack Hub, Circuit Makati, Olympia, Makati City

Date of Visit: July 9, 2017